Looking into the Environmental Factors Affecting the Performance of Ubiquitous Technologies Deployment: An Empirical Study on Chinese Information and Communication Technology Companies

Effective deployment of ubiquitous technologies can help companies improve the business efficiency, especially for those ICT (Information communication technology) companies who are involved in M-business, M-commerce, and etc. However, there are many factors could affect the performance of the ubiquitous technologies deployment, such as the company’s management, the employee’s coordination, and etc. In this paper, we are focused on the environmental factors that would have an impact on the performance of organizations which have deployed or is deploying ubiquitous technologies, and investigate more than 50 Chinese ICT companies. According to our findings, in the context of China, a sensible, dependent, and interactive business relationship with the outside environment will have a positive impact on their ubiquitous technologies deployment’s performance, while the decentralization and hierarchism within organizational structure in the inside environment will have a negative impact on their ubiquitous technologies deployment’s performance.